07414 285566 sublime365@gmail.com

Privacy Policy

Effective Date: 19th February 2025

1. Introduction

Welcome to Sublime Installations (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website sublimeinstallations.co.uk.

By using our website, you consent to the data practices described in this policy.

 

2. Data Controller

Business Name: Sublime Installations
Website: sublimeinstallations.co.uk
Email: sublimeinstallations@outlook.com
Address: 80, Swifts Green Road, Luton, LU2 8BW, United Kingdom

For any data protection inquiries, you can contact us via the above email address.

 

3. Data We Collect

We collect and process different types of personal data, including:

3.1 Personal Data You Provide

  • Contact Information: Name, email address, phone number, postal address.
  • Service Requests: Details of your inquiries about our interior restoration services.
  • Payment Information: If applicable, we may collect billing details, but we do not store credit/debit card details. Payments are processed through secure third-party payment providers.
  • Communications: Any emails, messages, or feedback you provide.

3.2 Automatically Collected Data

  • Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience (see our Cookie Policy for details).

 

  • 4. How We Use Your Data

We process your personal data for the following purposes:

  • To provide, operate, and improve our interior restoration services.
  • To respond to inquiries and communicate with you regarding your requests.
  • To send administrative information, including updates, service notifications, and security alerts.
  • To personalize user experience and improve website functionality.
  • To comply with legal obligations or enforce our terms and policies.
  • For marketing purposes (only with your explicit consent).

 

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual Necessity: When processing is required to fulfill a contract (e.g., providing requested services).
  • Legitimate Interests: To improve services, maintain security, and ensure website functionality.
  • Legal Compliance: To meet applicable legal obligations.

 

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. However, we may share data with:

  • Service Providers: Third-party vendors assisting with website hosting, analytics, and payment processing (subject to strict confidentiality agreements).
  • Legal Authorities: If required by law, regulation, or legal process.

 

7. International Data Transfers

We primarily store and process data within the UK and the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data.

 

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

 

9. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Secure servers and encryption protocols.
  • Access controls and authentication procedures.
  • Regular security assessments and staff training.

However, no method of transmission over the internet is 100% secure. Users should take precautions when sharing personal information online.

 

10. Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of personal data under certain conditions.
  • Right to Restrict Processing: Request limited processing of your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw consent at any time (if processing is based on consent).
  • Right to Lodge a Complaint: File a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights have been violated.

To exercise these rights, please contact us at sublimeinstallations@outlook.com.

 

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. We encourage users to review third-party privacy policies before providing personal data.

 

12. Limitation of Liability

To the fullest extent permitted by law, Sublime Installations shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • The use of or inability to use our website or services.
  • Unauthorized access to or alteration of your data.
  • Any errors, omissions, or inaccuracies in the information provided on our website.
  • Any third-party links, products, or services accessed through our website.

Users acknowledge and agree that they use our website and services at their own risk.

 

13. Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

 

14. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Sublime Installations
Address: 80, Swifts Green Road, Luton, LU2 8BW, UK
Email: sublimeinstallations@outlook.com

This Privacy Policy was last updated on 19th February 2025.